1. How do I check the status of my order?
    You can check the status of your order by visiting the “My Account” section on our website. You can also check the status of your order by sending an email to jeremynabors@notboundshop.com or calling our customer service at 423-966-2856.
  2. What payment methods does Not Bound LLC offer?
    We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, etc.), PayPal, and other online payment platforms.
  3. Can I change or cancel my order after I place it online?
    Once an order is confirmed, we will start processing it immediately, so in some cases it may not be possible to change or cancel it. If you need to change or cancel your order, please contact our customer service team as soon as possible.
  4. Does Not Bound LLC offer international shipping services?
    Yes, we do. Shipping costs and delivery times will vary depending on your geographical location.
  5. How do I know if the size of the item I selected is the right size?
    You can find a detailed size guide on our website to help you choose the right size. If you have trouble choosing the size, please contact our customer service team for assistance.
  6. What should I do if there is a problem with the item I purchased?
    If there is any quality problem with the item you received, you can contact us within 30 days of receipt and we will provide a return or exchange service. Please ensure that the item is unworn and unwashed, and the tags are intact.
  7. How does Not Bound LLC ensure my privacy and security?
    We use state-of-the-art security technology to protect your personal information from unauthorized access. All sensitive information is encrypted via Secure Sockets Layer (SSL) technology to ensure your privacy.
  8. What is the return policy?
    We accept returns of unworn and fully tagged items within 30 days of purchase. For return details, please visit the Return Policy page of our website or contact customer service for more information.

These FAQs can be adapted and expanded based on your company’s specific policies and operations. I hope these questions and answers can help you better serve your customers and answer their questions.